Area Operations Manager

Your first step to joining us

Type of role

Full Time


Central London

About the role

We’re on the hunt for a bright, proactive and ambitious Area Manager with bags of energy and commercial acumen to enable and cultivate the entrepreneurs running our coffee shops. Our ambitious expansion plans mean plenty of opportunities and we’re seeking the very best Area Managers who love the bean!

In return we’re offering the chance to make an impact in a growing business, heaps of opportunities to learn and develop, and plenty of fun along the way. If you’re ambitious, and looking for a step-up then our expansion plans should have you pretty excited. And what’s more you get as much free coffee than you can shake a stick at.

Existing Hooligans, there are 3 main criteria to consider before applying for this role:

1)    In your last performance review, you should: Meet All Expectations or Exceed All Expectations


2)    You should have discussed your application with your current Area Manager and have their support


3)   The role will be field based, so travel around the patch is required


  • You’ll support 10-12 shops building great teams and developing them to be the best they can be
  • You’ll put the customer at the heart of everything you do, championing their experience
  • You’ll think commercially and support your shop teams to do the same
  • You’ll drive KPI’s, ensuring your teams have everything they need to succeed
  • People, people, people – Coaching, Leading, and lots of  Feedback
  • Hands on in the shops, leading by example – you’re not there to police standards you’re there to live and breathe our values
  • You’ll consult on local marketing & community engagement, which your managers own
  • As a brand ambassador you’ll work with internal functions, external suppliers & 3rd parties
  • You’ll have the opportunity to lead and get involved in various projects

You’ll work closely with the Head of Operations, and the rest of the Leadership team to ensure initiatives are landed positively and seamlessly in your shops


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