Assistant Manager
Type of role
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Full Time
Pay rate
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9.85
Minimum hours
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32
About the role
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We currently have an Assistant Manager vacancy in our Shoreham by Sea coffee shop.
Our Assistant Managers are as passionate about customer experience as they are about coffee + building a great team! Whether it's running a super organised shift, or helping your Shop Manager, you’ll believe in our vision for Better Coffee, and want to tell other about it!
You’ll act as a role model in all you do + inspire + set the tone for others. You’ll love to delight customers, putting them at the centre of everything you do. Your role is integral to the success of your shop, + you’ll step up when your Manager isn’t there.
There are loads of great reasons to join H+H:
- Free coffee!
- Join our family of Hooligans! (the name for all who work in Harris and Hoole!)
- Sociable working hours and free shift meal.
- No uniform, we embrace individuality under that apron!
- Amazing training and development accredited to the SCA (Speciality Coffee Association)
- Access to Perkbox – an online discount provider (we call it Beanbox!)
- Loads of opportunities to grow and progress in both Coffee and Management
- Get involved in supporting your local community – we encourage fund raising initiatives
WHAT YOU'LL DO
- Run an organised shift to deliver a better coffee experience.
- Create fans of H+H by delivering an amazing customer experience.
- Assist with creating + implementing a shop plan to continuously improve your shop.
- Ensure your shop is clean, safe + legal.
- Help cultivating a high performing team. From recruitment to training + people management.
- Make local friends within your community by fundraising for great causes + holding events.
- Maintain an organised back office by keeping on top of admin + ensure data, scheduling, ordering + cash are 100% accurate.
HOW YOU'LL DO IT!
- With authenticity - with a clear vision in mind. Knowing your role in the team. Being your best self - with confidence, while encouraging your team to be authentic too.
- As a coach – you’ll empower others to grow + do for themselves.
- You’ll energise your team through highs + lows. Create an environment of great quality feedback.
- Immerse yourself in data. Use your insight to make smart + sound plans to achieve business targets.
- Being organised - get stuff done by being brilliant at the basics. With an eye for detail + plenty of planning, prioritising + delegating to keep it slick.
- Being a little bit…maverick - consider ideas outside the box. Experiment. Never be afraid to make a mistake, or try something a little bit different.You’ll adopt the right mindset in the face of change, + take care of yourself to bounce forward better for it. Own your own development. Be curious to learn. Hungry for feedback + aiming to improve all the time.
ABOUT US
Harris + Hoole are passionate about bringing speciality coffee to the high street! Our shops reflect the local communities we serve + we strive to deliver exceptional coffee + customer service through our people! We are super passionate about development + progression, we love nothing more than seeing our people succeed!
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